9777 ddt Privacy Policy

About This Policy

9777 ddt is an online gaming and betting platform operated for users in Bangladesh. Your privacy matters to us. This Privacy Policy ("Policy") describes how 9777 ddt collects, processes, stores, and protects your personal information.

This Policy applies alongside our Terms and Conditions. By continuing to use the platform, you are considered to have agreed to the terms of this Policy. You must be 21 years of age or older — 9777 ddt does not collect personal information from minors.

What Information We Collect

Various types of information are collected in the normal course of operating the 9777 ddt platform. This information comes from two main sources — what you provide directly, and what is collected automatically while you use the platform.

1.1 Information You Provide

• Full name, date of birth, and nationality
• Email address and mobile number
• Permanent and current address
• National ID card or passport details (for identity verification)
• Payment information — bKash, Nagad, Rocket, or bank account number
• Details of support requests submitted via live chat or email

1.2 Automatically Collected Information

• IP address and device identifiers (device ID, operating system, browser version)
• Login times, session duration, and list of pages visited on the platform
• Game play history, betting activity, and transaction records
• Behavioural data collected through cookies and similar tracking technologies
• Referral source and marketing channel information

Purpose of Using Your Information

9777 ddt uses collected information for specific and legitimate purposes. Each purpose is described in detail below.

2.1 Account Management and Identity Verification

Personal information is used to confirm your identity when opening a new account and on subsequent logins. Each user's account is linked to a unique identity, which prevents fraud and unauthorised access.

2.2 Processing Financial Transactions

Payment-related information is required to complete deposits and withdrawals. This information is used to verify and record transactions made through bKash, Nagad, Rocket, or bank transfer.

2.3 Improving the Platform

Usage information is analysed to improve the user experience, to decide on adding new games or features, and to identify technical issues.

2.4 Ensuring Responsible Gaming

Gaming activity patterns are analysed to detect signs of excessive play, and support is provided to users where needed. Ensuring the wellbeing of every user in line with responsible gaming guidelines is a priority for 9777 ddt.

2.5 Customer Support

When you request support via live chat or email, our team can view your account-related information in order to resolve your issue quickly and accurately.

2.6 Security and Fraud Prevention

Information is analysed to detect suspicious activity, multiple account usage, or misuse of the platform. This protects the interests of all users.

Data Storage and Protection

9777 ddt applies industry-standard technical and administrative measures to keep your information secure.

3.1 Encryption and Secure Communication

All data exchanged between the platform and your device is encrypted using SSL (Secure Socket Layer) technology. Payment information is stored on specially secured servers.

3.2 Access Control

Only authorised staff can access your personal information, and they work under strict confidentiality obligations. Every instance of data access is logged and reviewed regularly.

3.3 Data Retention Period

All information is retained while your account is active. After an account is closed, certain information may be kept for a defined period to meet financial and legal requirements. Once that period ends, the information is securely deleted or permanently anonymised.

Sharing Data with Third Parties

9777 ddt does not sell your personal information or share it with other parties for commercial purposes. However, limited information may be shared with certain trusted third parties necessary for operating the platform.

4.1 Payment Processors

The necessary financial information is shared with bKash, Nagad, Rocket, and related banking services to complete deposits and withdrawals. These third parties operate under their own privacy policies and are obligated to protect your information.

4.2 Technology and Infrastructure Providers

A limited amount of information may be shared with organisations that provide server hosting, analytics, and technical support for the platform. All such organisations operate under confidentiality agreements.

4.3 Legal Obligations

Information may be disclosed as required by a court or competent authority, or to assist in the investigation of fraud or unlawful activity. In such cases, only the minimum information necessary to meet the legal requirement is provided.

Cookies and Tracking Technology

The 9777 ddt platform uses various types of cookies and similar technologies that improve your browsing experience and ensure the platform functions correctly.

5.1 Essential Cookies

These cookies are necessary for the core functionality of the platform. They are used for tasks such as maintaining login sessions, security verification, and remembering user preferences. Without these cookies, the platform will not work properly.

5.2 Functionality Cookies

These cookies are used to remember your preferred language, game category, and display settings, so you do not have to change them again each time you log in.

5.3 Analytics Cookies

Information is analysed to understand which sections of the platform are used most, which pages have issues, or where users get stuck — and this informs decisions to improve the platform. These cookies do not contain any personally identifiable information.

5.4 Cookie Controls

Cookies can be disabled or deleted from your browser settings. However, disabling essential cookies will prevent you from using some important features of the platform.

Your Rights and Controls

You have certain important rights over your personal information. 9777 ddt respects these rights and helps you exercise them.

6.1 Right to Access

You can find out at any time what information 9777 ddt holds about you. You can request this information through the support team.

6.2 Right to Correction

If any information held about you is incorrect or out of date, you can request a correction. Most information can be updated directly through account settings or via customer support.

6.3 Right to Deletion

If you request account closure, your personal information will be deleted or anonymised once legal retention obligations have been met. Certain information may need to be retained for as long as financial or legal requirements exist.

6.4 Right to Opt Out of Marketing

If you do not wish to receive promotional emails or messages, you can request to unsubscribe at any time. However, it is not possible to stop necessary messages related to account management and security.

Minor and Underage Users

9777 ddt strictly refrains from providing services to anyone under the age of 21. An age verification process is followed at the time of account registration. If a minor's information is inadvertently collected, it will be permanently deleted as soon as this is discovered and the associated account will be closed.

If a parent or guardian believes their child's information has been collected by 9777 ddt, please contact the customer support team immediately.

Changes to the Policy

9777 ddt reserves the right to update this Privacy Policy when necessary. Users will be notified of any significant changes via their registered email or through the platform. Continued use of the platform after a revised policy is published will be taken as your agreement to the new terms.

The "Last Updated" date at the top of this page always reflects the date of the most recent change. It is good practice to read this policy regularly. You can also visit our FAQ section to learn more.

Contact and Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact the 9777 ddt customer support team. Our team provides support in both Bengali and English, 24 hours a day, 7 days a week.